Frequently Asked Questions
Everything you need to know about your JOGA gear and orders.
How do I determine the right size for my performance gear?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a compression feel.
What is your return policy for worn athletic apparel?
For hygiene and safety reasons, we only accept returns on items in their original, unworn condition with tags attached within 30 days of purchase.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for athletes who need their gear sooner.
Are JOGA products suitable for high-intensity training?
Yes, our apparel is engineered with moisture-wicking technology and reinforced stitching specifically designed to withstand high-intensity interval training and competitive sports.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping times and costs vary depending on the destination and local customs processing.
How should I care for my JOGA garments to ensure longevity?
To maintain fabric elasticity and technical properties, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.